How It Works
From blood draw to action plan: here's how Agency works
Most people only get blood tests when something feels wrong. Agency flips that model. We measure your results against optimal benchmarks - not just population averages - so you can spot problems years before they become serious.
Step 1
Sign Up
What happens: You create your account and pay $365 for your annual membership. This covers your comprehensive blood panel, telehealth consultation, doctor-reviewed analysis, personalised report, and action plan.
Time required: 2 minutes
Step 2
Complete Your Health Questionnaire
What happens: You'll fill out a detailed health questionnaire covering your lifestyle, medical history, symptoms, and health goals. This helps us personalise your analysis and action plan.
Time required: 10-15 minutes
Step 3
Telehealth Consultation
What happens: You'll meet with an AHPRA-registered doctor via video call. They'll review your questionnaire, discuss any health concerns, and issue your pathology referral. This is also your chance to ask questions.
Time required: 15-20 minute video call
Step 4
Blood Test
What happens: You'll visit a pathology collection centre near you (we work with major networks Australia-wide). One blood draw. 60+ biomarkers analysed. All tests are processed at NATA-accredited labs.
Time required: 10 minutes at your local collection centre
Step 5
Results & Personalised Report
What happens: Within 5-7 business days, your results are ready. You'll receive:
Your Agency Health Score: a single number that tracks your overall health
Your Biological Age: see if your body is ageing faster or slower than your chronological age
Category Risk Breakdown: clear status for cardiovascular, metabolic, inflammation, hormones, and nutrient health
Plain-English Insights: doctor-approved explanations of what each result means for you
Results measured against optimal ranges (not just population averages)
Personalised Action Plan: targeted nutrition, exercise, supplement, and lifestyle recommendations
Time required: As long as you need. Your dashboard is always accessible.
Step 6
Optional Follow-Up Consultation
What happens: Want to discuss your results in detail with a doctor? Book a follow-up telehealth consultation to review your report, ask questions, and refine your action plan.
Cost: Additional fee applies (pricing displayed at checkout)
Timeline Overview
From sign-up to your personalised report:
typically 10-14 days
The exact timeline depends on your telehealth booking availability and pathology processing times. Most members complete their full journey in under two weeks.
